See what our clients say:

Goeie dag Jacques en Pieter
Ekt lank gevat om die tyd te kry om die snorkel te fit.... Weereens, baie goeie kwaliteit produk en die Fortuner se template (2019 model) was 'spot on'. Sal beslis weer by julle bestel (hierdie is my 2de keer by julle, my vorige voertuig was die Jimny so 6 jaar terug)
Aangeheg 'n paar fotos.
Kind Regards,
Thomas

Goeie dag

Ek het vroër vandag iets bestel aanlyn. Ek het die verkeerde (nommer op webwerf wat verskaf word) gebruik. Toe ek die ontvangs van betaking wou oovolg vind ek die nommer buite werking.

Ek het Centurion tak gebel en met n Monica gepraat. En daar het ek n foutiewe verwysings nommer verskaf.....

Monica was baie prifesioneel, vriendelik en flink. My aankoop is binne minuute telefonies bevestig en gou gou het ek n epos gekry...

 Baie dankie aan Monica en aan 4x4 direct met goeie diens. Wees verseker van my toekomende ondersteuning .
Kan u my dank asb ook aan Monica oordra
My aankoop is sommer reeds gecourier!!

Weereens Dankie
Chris

Hallo julle

Ek moet dit nou eers met julle deel...

Dit bring sommer trane na my oë - n ou klient was ander dag baie lank in die winkel. Hy het nou gebel, toe spot ek hom en sê hy was mos vir ure in die winkel daardie dag, toe sê hy dat hy hiernatoe kom om sy sanity te vind, hier kan hy vir ure deur die winkel loop, hoop vind terwyl hy nuwe idees en projekkies uitsnuffel en niemand hom pla behalwe vir n lekker vinnige geselsie deur die sales span nie.

Amazing hoe ons almal ons favorite plekkies het waar ons saligheid vind en ons siele kan voed, en bly ons kan so iets wees vir iemand.

Lekker dag!

My dealings with 4x4 Direct over the years has been fantastic, without the advice and guidance from Rian I think I would have struggled a lot more than I did being a first time build.
Amazingly, You guys also managed to get the winch I bought from you replaced after I made the mistake of wiring it wrongly with no additional cost to myself.

A big thank you to you all for a great service.
Kind regards.
Steve Field.

Halo Monica

Daai mense het nounet die pakkie by my kom aflaai.

Baie dankie vir die behulpsaamheid
Dis redes soos die wat my nog altyd n goeie customer sal laat bly. Julle was nog altyd baie behulpsaam as ek sou bel of navrae doen.

Wardeur al die moeite en effort.
Groete daai kant
Danie

Hi George, Ek het onlangs vir die eerste keer by jul items bestel en ek wil graag net dankie sê aan Jacques vir die professionele manier waarmee hy die klein probleempie met die aflewering benader en uitgesorteer het. Well done, beslis “World Class”!! Dankie en groete

Hallo Monica

Thank you so much for all your efforts. First class service for sure.

 I really do appreciate it.

Regards

Jacques
Sept 2019

Good Day

I would like to thank you for your excellent customer service.

Please feel free to post my comments on your social page,

Dear 4x4 Direct

We often complain about bad customer service but never take the time to give good compliments when we receive good service. We are often afraid to purchase items on line in fear that if the wrong item comes through we sitting with a problem. I purchased a snorkel for me Prado and when receive 1 part was missing. I contacted 4x4 direct and the team was extremely helpful and got the missing part to me once they tracked my invoice., Well done team and thank you for your excellent customer service.

Aug 2019

More Pieter.
My naam is Tertius de Beer en ek het 'n aanlyn bestelling by julle geplaas op Dinsdag die 26ste Februarie na 18h00 die aand.
Ek het sopas my bestelling ontvang voor 12h00 op die 28ste Februarie. Wat so wonderlik is , is dat ek op Senekal in die Oos-Vrystaat bly. Dis fantastiese diens en ek bestel gereel op die internet en julle is vinnig. Baie dankie, ek sal verseker weer van julle gebruik maak.
Groete en baie dankie
Tertius de Beer

Feb 2019

Hi Pieter

On Sunday evening I placed an order for a few items from your online store, Monday I received an email saying it was collected by the courier and then I received my order on Tuesday lunchtime. It is easy to complain when service is poor, but I want to congratulate your team for what I feel is outstanding service and customer satisfaction. Your website was easy to use and your prices were great, but the speed of processing and delivery was incredible. Please thank your staff for a job well done, I will definitely order again soon and refer your company often.

Cheers
Ant Campbell
Feb 2019

I need to sent this mail to thank you for your excellent service.  I’ve placed a order yesterday at 12 o’clock and received the order today.  I am extremely impressed with your quick service.

Thank you
Thanie Rossouw

CP Nel Motors
Mossel Bay
May 2018

Good day Trevor
Hope you well.

I received the snorkel yesterday at about 12h00.
I was so surprised to receive it so soon.
I would like to thank you and 4x4 direct for your great efficient friendly service.

Regards
Martyn
Apr 2018

Hallo Pieter
 
Nadat ek by 2 verskillende “brand naam plekke” in Port Elizabeth sonder enige sukses bestellings geplaas het, het ek besluit ek gaan julle ook ‘n kans gee, en ek wil jou net bedank vir julle absolute puik diens!

Ek het mooi in die middel van al die vakansie dae canopy slotte en rubber aanlyn bestel, ek kon nie glo toe die koerier my gister bel en se die pakkie is op die dorp nie.

Julle is ysters! Waarookal ek gaan sal ek julle naam uitbasuin. Ek weet nie wat presies julle doen nie maar dit werk verseker, hou so aan!

Groete
CJ Fouche
March 2018

Dankie Louis.
Die Daktent is op en ek is baie in my noppies. Dankie vir jou vriendelikheid en die mooi wyse wat jy my hanteer het. Groete en baie seen vir die dag.

Tommie
Feb 2018

Hi Johan,
Baie dankie, julle diens is goed en vinnig en julle pryse is ook goed!
Lekker om met julle besigheid te doen!
Groete
Deo Prinsloo
Des 2017

Goeie Môre Pieter,
Baie dankie vir jul puik en spoedige diens, dit word hoog op prys gestel.
Groete
Christo
Nov 2017

Hello Pieter,
Can I just say that your service levels are absolutely stunning! The replacement part arrived a short while ago and I was most impressed at how quickly you resolved my issue without any hesitation.
Well done to you and all your team!
Kindest regards,
Colin WP Attwell
Nov 2017

I would like to express my appreciation and gratitude for the service provided by Neil Gerber from your Boksburg Branch. He went out of his way to provide a Gobi-X swing arm to my satisfaction when Gobi-X flatly refused to entertain my request. Neil is an asset to 4×4 Direct and I will certainly support him in future should the need arise.
Peter Chivers
Nov 2017

Good morning I am very very impressed with service I received from Escape Gear.
My drivers seat cover wore out due to my every day carry chaffing, I sent it to them on the 1st of
November got it back yesterday expertly repaired with no invoice or courier cost.
It pays to buy quality and from reputable suppliers. Well done and a huge thank you to all you guys,
Kind Regards
Peter Grosskopff
Matatiele
Nov 2017

Baie dankie Yolanda
Eerste keer wat ek met julle besigheid doen en julle is tops.Gaan beslis in die toekoms nog baie besigheid doen.
Regards
Clan Marine Pty LTD
Nov 2017

Hello Monica

Thank you very, very much for the Prompt delivery it is wonderful to get such good service

Have a great day and I am sure we will be dealing with you some more in the future

Kindest Regards

Bonita
Oct 2017

Excellent service! Order placed Monday August 28, received Wednesday August 30. Thank you. When I next need something I will look to 4X4 Direct first!
Kenrut

Good day

Since I’ve bought a XT140 off road trailer recently, I’ve starter
kitting it out to my requirements and have placed three orders (2670,
2740, 2810) from your website, each time realising too late that there
are more items I need!

In short, I would like to congratulate you on the excellent system you
have for placing an order, payments, email confirmation, keeping one
posted on the (fast) courier, etc.

Apart from that the items are of a good quality as well, making one
confident in placing orders for other, new items as well.

I wish you only the very best with your business for years to come.

Kind regards
Jan
Ladismith, W/Cape

I have bought a number of items on different occasions from 4×4 Direct and each time I have been impressed with their service.

Previously, I had ordered covers for my Brad-Harrison plugs, and they accidentally sent me the plugs instead of the covers. I sent them an email. they immediately rectified the problem, and said don’t bother to return the incorrectly supplied item.

This time round, I ordered a USB plug (with some other stuff). It turned out the plug was faulty. I sent them an email yesterday, Trevor phoned me to clarify if I was in GP or CPT, the courier was there the same day to collect the faulty item. Today I have a new USB plug.

Thank you 4×4 Direct. This kind of service, I can live with.
——

Just wanted to agree, Just bought some stuff. Not often you have such great service and concern for a customer.

Thanks 4×4 Direct Will be ordering more soon

http://www.4x4community.co.za/forum/showthread.php/278293-Amazing-service-from-4×4-Direct

Delivered within 24 hours of order, from Centurion to Ballito, KZN.
I’m impressed.  Thank you.
Regards
John

Hi guys
Just want to say thanks a million for your quick friendly service!! I wish more people in SA could be like you!!!
Courier will collect tomorrow morning
Proof of payment to follow
Blessings
Angelique

Hi there Micaela
I just want to say that I am extremely impressed by your services at 4x4Direct!
I will be sharing your details to all my buddies!
It’s exciting to know that there are some places that provides expert services.
Thank you very much!
Regards
Cornell Mans

Baie Dankie.
Die items wat ek bestel het op WEB 2208 is vanoggend by my afgelewer (sien dit het van julle (Centurion) af gekom en nie Langebaan).
Julle diens is nou selfs flinker as voorheen.

Wens alle maatskappye wil sulke puik diens lewer.

Groete
Danie S

Hello there
I wanted to send this mail days ago but it’s just been soooo hectic!!
Thank you very much for the awesome job fitting the bumper, it looks stunning and the workmanship is amazing.  Stephan is way passed impressed and can’t stop talking about it.
We’re definitely telling everybody about you guys!!!!
Thank you and enjoy your day.
Regards
Annelize

Ek wil julle graag komplimenteer met uitstaande diens en skakeling tot ek my pakkie ontvang het.
Die tipe diens is skaars – en dan word ek regtig nog in Afrikaans ook bedien.
Julle het een getroue kliënt gewen.
Nogmaals dankie en groete.
Hannes

Hi Guys
I have purchased a number of items from yourselves “on line” and I would like to compliment and thank you for the amazing service I always receive. It’s an absolute pleasure doing business with you.
Thanks again.
Robert

Thanks so much for your excellent service – received my order this morning already.

Pleasure doing business with you guys J

Thanks

Des

http://hellopeter.com/compliments/great-service-1468450

http://hellopeter.com/compliments/brilliant-service-from-an-outstanding-company-1476979

http://www.hilux4x4.co.za/views/viewtopic.php?p=463429#p463429

Dear Pieter (and George)
Just wanted to let you know that I appreciated your good service and am very happy with the product!
Kind regards
Maurits

Thx Neil …. As usual, you guys are really living up to a motto of good service…

Enjoy the rest of your week….

Johannes

Hi Trevor,
Now that’s what I call superior and excellent customer service. You guys are fantastic!

Here I was still thinking about your earlier reply and making peace with the fact that I will have to wait, perhaps more than a few weeks with the festive season upon us, for your new stock to arrive so that I can order one – and you have actually found one, great stuff!

Thank you, I will definitely take it, how should we proceed?

Hi Neil,

Just some appreciation for my dealings with you. The wheel spacers and the bash plate 100’s on my FJ.. service and cost really good and above the rest. With previous 4X4’s I dealt with *****, now ***** Boksburg until I realised I was being ripped off!

If you need some free advertising, no problem to take the Rhino’s off my wagon’s back window and replace it with your logo. If keen, let me know.

Best regards and thanks.
Cluny

Hi Neil

Thank you very much as you are a man of your word.
My wife has received the parts and she is over the moon with joy When I get back in January I will fit the snorkel.

If you here of anyone selling a canopy and draw system  for a single cab Landcruiser like mine please give me a shout
I have looked at some online but the people are crazy with pricing.

Once again thanks for your help and kindness
Peter

Thanks for the great serivce. Item arrived last week and just have to fit it now to my bakkie.
Kind Regards
Rudi

More julle
Ek wil net graag vir julle gelukwens met julle diens wow het nog nooit diens so ervaar nie. Baie dankie vir die opvolg en laat weet..
Julle rock
Alex

Hi Zelda

Sê baie dankie vir Tervor en Riaan en wie ook al daar agter die skerms sorg dat als so mooi verloop.  Ek is nie sulke goeie diens gewoond nie.
Groete
Henco Hugo

Hi There

Just a compliment to you guys as well as your selected courier – excellent service, well done J.

Regards, Mark

Hallo Zelda,

Dankie vir die spots. Ek is erg impress. Dra nou donkerbrille in die nag as ek ry. Sal binnekort vir my ander kar ook kry.

Groete

Sasendle Adventure Tours

Once again 4x4Direct has better their previous record.
Ordered stuff on Friday afternoon and 08H30 this morning(Monday) the package arrived with my goodies in (and I’m in Centurion)
Pieter, your staff is very competent and friendly, and doing business with 4x4Direct is a pleasure!!
Thanks to you all at 4x4Direct, you made my day

The fender flare rubber has arrived – great product and thanks for the prompt service.
Paul
Australia

Hi Zelda ,

Thank you so much for the excellent customer service. I will definitely recommend all my friends to you.

I will order a Suzuki Jimny Snorkel in the next day or two. I will let you know as soon as I have paid it and then you can send the nozzles with that order.

Again thanks you for the excellent customer service. Customer service in SA is almost non-existent. But doing business with you is a real pleasure.

Regards,
Mervin

Hey guys,

Too often we only have threads about complaints, so I wanted to start a thread highlighting excellent service..

I wanted to fit an LED dome light and came across 4x4Direct. Saw they had a branch right around the corner so i popped in for a visit. Friendly people, very knowledgable and ended up walking away with more goodies than I had originally planned.

Thank you Trevor and team for excellent service. Very impressed.

http://www.4x4community.co.za/forum/showthread.php?t=200381

Kanseller hom asb. het ‘n fout gemaak.

Moet se julle diens is puik.

Groette, Willie

Hi Zelda

Thanks for your mail. I am out of the country currently, although my wife has collected the package. I will be home in 3 weeks and will check it then.

Compliments on your exceptional customer service.

Regards,
Mike

Thanks Trevor,I am happy with the snorkel kit You supplied,I will keep
it.Thank for your great service and also a big thank you to Zelda. I
will use your services in the future and recommend you to my fellow
Villiersdorp 4×4 club members.

Thanks a lot, always happy with your service.

Kind Regards
James

Good morning

Thanks for the parcel, it has just been delivered to me.

I must compliment you on a super service that you offer. I am impressed and will most definitely recommend to others.

Regards, John

Naand Pieter,

Hi guys,
Thank you very much, great service!
Kind regards,
Wim.

Hello

I would just like to thank you for the flippen good service that I have received from you

It is far better ordering something from you in langebaan then ordering something from here in phalaborwa

Please keep up the good work

I will definitely recommend you to any other person

Ps. The led lights that i have ordered are working very nice
Thank you
Kyle

Great website and friendly service. So easy to use. Thanks very much
Paul

Dear 4×4 Direct Team,

We have received our ordered Goods,

Just wanted to say, that we really appreciate you super fast and
professional Service, keep it up,

With best regards from the cold namibia

Rene’
Rene’ Kronsbein
Managing Director
Autovermietung Savanna cc
Namibia

Hi Stuart,

Thank you, the parcel has been received.

I wish to compliment 4×4 Direct for the outstanding service I have received resulting from the problem I had with the one item purchased.
A replacement was sent without question, at your cost. Where does one get such invaluable service in South Africa?

Thank you again. You can be assured of my continued support and will definitely spread the word.

Regards

PeterP

Thank you for the excellent service. You better be ready when the guys at
the golf course see my new lights you are going to run out of stock

Regards
Wynand Vermaak
Process Valve Richards Bay

Dear Stuart,
I received your order on Monday
The lights I ordered look great – I haven’t had time to install them yet.
But I want to thank you for the speed and correct handling of the order.
This way of dealing can be taken as an example.

Kind regards, Stefan

Thank you very much for fantastic service. Order arrived Oudtshoorn Fri 19th after shipping Tues 16th Des
Wonderful. Liz White, Oudtshoorn, South Africa

Diens bly maar ‘n probleem in hierdie mooi land van ons as ek so na almal se klagtes luister. Ek het self ook al ‘n paar stelle met swak diens afgetrap. Vandag wil ek goeie diens met julle deel. Ek het gister teen so 16:00 by www.4x4direct.co.za ‘n snorkel vir my seun se Jimny bestel. Vanoggend so teen ongeveer 10:00 is die snorkel hier by my huis in Kimberley afgelaai. Hulle diens het my beïndruk!
Sarel Roets

HI Stuart
I want to thank you for the excellent and speedy service. I will promote your company on the patrol forum.

Best Regards

Mark Greenhill

Stuart
I wish the whole of South Africa had GOOD SERVICE like you.
Thank you very much.

Johann

Hi Stuart, I received the snorkel i ordered from you and fitted it to my hilux. the quality of your product is unbelievable, better than genuine. Thank you very much for your speedy service.
Thanks again, lisa. 01/02/13

Hi Stuart
I just wish to say that I am blown away by the service you guys deliver. It is such a pleasure to do business with a company that not only understands, but practices excellent customer service. 4×4 Direct should be the benchmark that all other companies measure their service levels against.
Piet must be a very proud man.
Thanks again
Robert Jones

Hi Stuart
Order placed yesterday, delivery 09:30 today.
Similar experience when I purchased a snorkel from you 2 months ago.
Amazing service!!!
Thank you very much.
Best Wishes
Wendel Krook

Hello again Stuart!
I have picked up the 2 parcels full of Badger deflators!
Thanks again for all your help! I really enjoy a good service.
I will definitely shop with you again in the near future!
Best wishes!
Guido.
Namibia…