Terms and conditions of use
Use of this web site is at your own risk
Don't come cry by us if your wife is upset with the number of goods you bought.
It is your own responsibility not to over spend.
We know it is very tempting not to buy more at these low prices.
All prices on the web site INCLUDE VAT.
4x4Direct Runs 4 stores. Our systems shows the total stock number of all 4 stores combined. It might happen that the products you ordered are spread between these stores. In order to send your parcel we might have to first send the stock to the sending store and then to you. This might cause a delay. If you are one of those people who order everything two days before you leave for your trip, please check availability before you order. If you order online in order to collect at a specific branch you must also check availability before you assume the specific branch will have stock.
The pictures displayed on the web site are for illustration purposes only. Although we do our best to post accurate pictures of the products, products may be a bit different from the picture. And NO, if there is a vehicle in the picture demonstrating a snorkel, the vehicle is NOT included in the price. Same for vehicles in LED Bar and LED Spots pictures.
Fitting is your responsibility:
We only supply the goods to you. Installation is for your own account and your own risk.
We do not and cannot accept any responsibility for any problems that occur during installation.
If you bought a product which has to be fitted to your vehicle we strongly suggest that you have it done by a registered, professional fitment centre.
Special offers is only for online orders. Phone in and email orders does not qualify for special discount. Please note that all newsletter subscribers receive details about our once a month crazy special deal. If you are not subscribed, you will not know about it (ie. Loose out).
We can place special orders on request and require a 50% deposit for special orders.
If you want something you should buy it. If you want to keep something so that it can be shipped with more products later, buy it and just add in the comment section that we must keep it for you for later. We work on a strict first come first serve basis.
We only replace the products under warranty, fitment is for the client's own expense.
4x4 Direct ships parcels World Wide.
For local courier we use "The Courier Guy" and BEX.
For international couriers we use BEX.
As most of the products listed on this web site are in stock we ship the goods within 24 to 48 hours after payment has been cleared.
Please note that we also sell third party products like seat covers and bash plates. In the case of third party products we cannot guarantee when your products will be sent out, it will depend on availability at that supplier.
We process all paid for orders (money in our account) at 09h00 each morning. If we received your order and payment before 09h00, your order will go out the same day. If we receive your order and payment after 09h00 in the morning, your order will go out the next working day. (Only applies to our stock items and not third party products)
Normal Courier leaves us by 16h00
Orders received on a Friday go out the following Monday (that is if Monday is not one of the zillion public holidays we have in South Africa)
We do our best to get your order to you as quickly as possible.
Should a product be out of stock, you will be notified and offered a suitable replacement, an option to wait a few more days or a full refund.
If you are in the area you are welcome to collect from our stores in Boksburg, Brackenfell, Centurion or Langebaan.
We have various shipping options:
- Local Courier to your Street Address - about 24 to 96 hours depending on your location - Major Cities = faster.
- Local Express Courier - takes 24 to 72 Hours depending on your location - Major Cities = faster.
- International courier will depend on the country you are in. Between 5 and 16 days.
Shipping charges are calculated according to the volumetric weight of the parcel.
Please select the appropriate shipping option when you check out.
Depends on the option you select and where in the country you are.
If you selected the courier option and you are not home when they want to deliver your parcel, they will call you and arrange a time with you. If you selected the postage option, you are most probably not home because you are collecting your parcel from the post office.
PLEAE NOTE: The courier company can ONLY deliver to a valid street address. They cannot meet you next to the road 4km from the Put Zonder Water road sign.
If you do not have a valid street address ask a friend or relative if you can have your parcel delivered there.